FAQ | Icon+ Education

We offer an unparalleled range of over 15 test prep courses from Medicine to Law to English. Depending on the test you are intending to take, we offer group classes and personal coaching options. You may even choose to take on both to maximise your preparation. As we are also partnering with Singapore's leading admissions and career specialist, Aureus Consulting, their university admissions, life and career coaching services are also available to you. Access our online store for more information.

What if I miss a lesson or session?

All bookings must be scheduled more than 24 hours in advance. Any cancellations must be done more than 24 hours in advance in order to reschedule without penalty. If notice is not properly served, the lesson is deemed consumed. More T&Cs and policies can be found via our online store.

When are you available for enquiries?

We are available from 10am to 7pm on weekdays and 9am to 6pm on weekends. We rest on Public Holidays.

What forms of payment do you accept?

For all purchases via our online store, only PayPal is accepted. If you wish to make payment via bank transfer, WeChat Pay or AliPay, please contact us at study@icon-plus.com.

How can I contact you?

Phone: +65 6336 6551

WhatsApp: +65 9487 6286

General enquiries: hello@icon-plus.com

Media enquiries: marcom@icon-plus.com

Visit: 61 Stamford Road, Stamford Court, #01-01, Singapore 178892

How do I sign up for classes or packages?

Please access the 'Store' tab located on the main menu or visit here to enter our online store. You may then select from a range of classes and packages across our partner network (Aureus Consulting, BeeThinkers) suited to your learning needs. Should you have any questions, please contact us at study@icon-plus.com.

How does your new payment system work? What are the benefits?

Introducing the Pay-As-You-Go System

The biggest benefit is that you are now able to purchase and top up on the go and spend only as much as you need for as long as you need. The transparency of this system offers security for you as the customer and accountability for us as service providers. To take it one step further, we are launching a gifting service where you are encouraged to gift any unused value to friends, family or anyone who might benefit from our services.

How It Works

Only spend as much as you need and for as long as you need

> Tests and deadlines coming up? Top up to book more classes.

> Busy period or need a break? Extend validity on a monthly basis.

Flexibility at your fingertips 24/7

> Book your classes and top up on the go

> View your coach’s availability and select your preferred slots

Practice makes perfect

> Purchase our packages and be treated to extra credits (up to 15%)

> Enjoy up to 12 months of validity (vs. standard 3 months)

Excel with holistic support

> Apply Package across our partner network: ICON+, ReNew by Aureus, BeeThinkers, Aureus Consulting