Our Efforts to Fight COVID-19

19th June 2020


The Singapore government has given the green light for ICON+ to resume in-person coaching from 19 Jun 2020 onwards.

We are taking a cautious, phase-by-phase approach to reopening our centre, as the safety of our team, students and community are our priority. We are assessing the risk of infection when students congregate and intermingle. Therefore, online coaching will continue for all Group classes from now till 15 July 2020. Personal coaching classes can be done face-to-face from 19 June 2020 onwards, though we strongly recommend online coaching till 15 July 2020.

Let’s continue to be vigilant and stay safe.

Yours sincerely,
ICON+ Team
Email: studentcare@icon-plus.com
WhatsApp: +65 9467 8293




22nd May 2020

A Message From All Of Us At ICON+

We hope everyone is healthy and well.

In line with the Multi-Ministry Taskforce’s advisory on the gradual resumption of businesses in phases after the end of Circuit Breaker measures, our centre will remain temporarily closed until further notice.

We are still available during this period to serve you and answer all your enquiries from Monday to Friday, 12pm to 7pm, and weekends from 9am to 6pm. Our coaching services are still ongoing via Zoom as per usual, whether it is our Group or 1-to-1 sessions. So don’t lose sight of your future and let us stay united in this fight.

Yours sincerely,
ICON+ Team
Email: studentcare@icon-plus.com
WhatsApp: +65 9467 8293




27th April 2020

Extension of Circuit Breaker in Singapore

With the Circuit Breaker extended till 1st June 2020, ICON+ will continue to provide high quality Online Coaching via video conferencing platforms. Here are some tips on how to make the best out of your Virtual Learning experience with us. 

Be Early
Log in 10 minutes ahead of time via the invite link sent to your email account. Our lessons will always start on time, so we do not want you to miss out!

Good Internet Connection
To maintain stable video connection, we recommend minimum upload and download speeds of 350KB/s. To test your internet connection, please click here.

Don’t Get Distracted
Nothing changes when it comes to the dedication of Our Coaches and Quality of Contents, even when the lesson is conducted virtually. So do your part by putting your phone away, close all other browser tabs (especially that web version IM tab!). The lesser the distractions, the better you will learn.

Utilising the Chat Function
Got any burning questions during your Online Group Class session? Take full advantage of the chat function to post your queries and our Coaches would be more than happy to address them. There’s really no reason to be shy about asking questions, so fire those questions away! 

Support is Always Around the Corner
We are here to help at the following timings:

Monday to Friday: 12pm to 7pm
Saturday to Sunday: 9am to 6pm
(Closed on Public Holidays)

You may get in touch with us via:

Above all, stay healthy and safe, and keep learning!

Yours sincerely,
ICON+ Team
Email: studentcare@icon-plus.com
WhatsApp: +65 9467 8293




6th April 2020

A Message From Our Country Manager

Dear Parents and Students,

We hope you and your loved ones are healthy and well. With the COVID-19 evolving quickly and potentially affecting your higher education or migration plans, we are here to keep you updated along the way.

Students and Employees of ICON+
The well-being of our students and employees is of utmost importance to us. At ICON+, we are at the forefront of fighting COVID-19 to avoid further spreading throughout the community. From next Tuesday, 7 April 2020, to Monday, 4 May 2020, all our employees will be telecommuting to continue serving you. While our centre is not physically accessible during this period, our teams, from Student Care and Programs Advisory to Curriculum and Instruction, will continue to provide guidance to you through phone, email, WhatsApp and appointed online coaching platforms. Rest assured that nothing changes in the quality of support we provide.

Higher Education Institutions Going Virtual
Governments worldwide have introduced a variety of measures to contain and mitigate the spread of COVID-19. Many universities have commenced online admissions assessments and delivery of courses. This means that international students are now able to attend admissions interviews and classes remotely, an assurance in view of the travel restrictions imposed globally. If one thing is for sure, the need for higher education will always remain a priority. This will never change.

Held Off That Migration Plan? Always Wanted to Get That MBA?
English Proficiency tests such as IELTS and PTE have a score validity period of 2 years, while business school entry exams such as the GMAT have a score validity period of 5 years. So, if you have been pondering about taking that test for the longest time, why not take this opportunity to kickstart the process? With most companies streamlining their operations by adopting a work from home or compressed work hours approach, you will no longer have the excuse of “not being able to find time outside of work”. Talk to us to find out how we can customize solutions that meet your budget, availability and learning objectives.

Final Words

You may be wondering when all this will ever end, or just at a loss about what to do during this stage. Please reach out to our Program Specialists for a discussion, and we will be happy to provide our genuine advice and expertise to help you tide over this period, or at least provide some comfort and assurance. We have weathered many storms since we were founded 21 years ago, and our team stands ready to support you. Nothing will ever stop us from continuing to help you succeed, not even the COVID-19.

Yours sincerely,
William Lin, Country Manager
Email: william@icon-plus.com
WhatsApp: +65 8228 8237




25 March 2020

ICON+ Education Group Puts Classes Online

In response to recent spike in imported COVID-19 cases, the Multi-Ministry Taskforce announced on 24 March that all centre-based tuition and enrichment classes will be suspended until 30 April. The intention is to limit the mixing of students from various schools to contain any further contagion.

We at ICON+ Education Group understand that, as students and parents with an eye toward maximizing university admissions outcomes, as professionals seeking graduate studies for career advancement, you likely have questions about how to proceed during this challenging and unpredictable period.

Fully aware that stricter regulations may well be enacted to safeguard Singapore’s population, for the past months, the staff at ICON+ have been diligently preparing to put our classes, both group and personalized, online. After exploring and testing multiple virtual learning platforms, we have handpicked a few that, we believe, will most ideally suit the needs of our students. These one-stop learning solutions provide students an interactive and engaging educational experience comparable, if not superior to, in-person lessons.

While the classes will be conducted online, our centre remains open to clients on an appointment-basis, to prevent intermingling. Our staff are on hand to answer queries and offer support to any client who requests it.

After pioneering standardized test preparation in Singapore in 1999, ICON+ has extended its reach across countries in Asia Pacific, such as Malaysia, Indonesia, Thailand, Vietnam, China and India. Having successfully coached over 30,000 students, we are widely recognized by many leading institutions, such as the National University of Singapore, as the expert in this field.

Throughout the past decades, through multiple national and global crises, we have stood strong to support students with their professional and academic goals. Our aim has always been and will always be to provide our clientele a premier learning experience and the best chance of getting into a top school. The COVID-19 situation changes nothing for ICON+ in terms of this broader vision.

It’s business as usual for ICON+ Education Group.

William Lin
Country Manager
ICON+ Education Group




19 February 2020

ICON+ Takes The Lead In Our Fight Against Covid-19

As the world braces itself for COVID-19 to adversely affect the lives of everyone in the coming months, ICON+ is at the forefront of ensuring the safety of all our students and staff. One day after the Ministry of Health raised the Risk Assessment to DORSCON Orange, we have since implemented the following measures, aligned with the latest government recommendations and best practices: 

  1. Temperature Checks – All ICON+ staff are required to take a minimum of 2 temperature checks daily, spread across 8 working hours. Likewise, before entering our premises, all students and visitors go through compulsory temperature taking. Anyone with a temperature of 37.5 degree celsius or higher will be asked to leave, but not before being handed a mask if he/she does not have one.
  2. Regular Hygiene Checks and Best Disinfecting Practices – We have many bottles of hand sanitizers placed within the premise, and have enough supplies within the centre to last for the next few months. The same goes for surgical masks, so feel free to ask for one! Our centre is also disinfected twice daily, Monday to Sunday, to ensure the safety and wellbeing of everyone. 
  3. Declaration of Travel History – Anyone who wishes to enter our premise, is required to disclose his/her recent travel history. We do not allow anyone within the premise if he/she travelled within the last 14 days.
  4. Future Travel Advisory – All ICON+ staff and students are strongly advised against non-essential travel in the next few months. We understand that for Singapore to beat COVID-19, we all have to do our part. 
  5. Social Distancing – Our Group Classes are subdivided into smaller groups for social distancing to take effect. Now, each coaching group is limited to 10 students, half our usual class size. Chairs are placed further apart, observing the 1-metre social distancing advisory from the Ministry of Health.
  6. Comprehensive Online Learning – Our wide variety of prep options online allows our clients to receive high quality coaching at the comfort of their homes. Whether attending live-streamed group classes, real time, interactive  doubt clearing sessions or private tutoring, our students continue to get access to top notch instruction and content.

Let us do our part in this fight against COVID-19.

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